At least, after a long week’s wait, I am finally equipped with a pair of Crizal lenses, thanks to Vibes Communication and Essilor. I made a trip to Capital Optical early in the morning (10.30am to be exact) to be the first customer there.
Enthusiastically started my own experiments and tests, and found out that the ‘Crizal’ watermark is missing from my lenses. Called up Capitol and they found out from the supplier that my lenses are from an old batch which didn’t have the watermark engraved on them. However, the preliminary tests I did, showed not much differences from my own lenses. This may be due to the placebo effect, but lenses don’t seem to resist fingerprint smudges and water droplets that well.
I will go and replace the lenses before I comment any further.
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So for all who are interested or are going to get Crizal lenses, please remember to get the certificate of authenticity AND to check for the hidden watermark/hologram on your lenses.
The certificate is a small little credit card sized thingy.
To check for the hologram/watermark, breathe out on your lenses, or put it in front of an aircon vent for a while to get some fine water droplets to condense on the lenses, you should get this…
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[...] have been testing my replacement pair for about a week now and yay, this pair is now a real Crizal-equipped one. Here’s a [...]
How much is your frame ? brand / model number is ?
$200plus, Ray-Ban RB7012 if i’m not wrong.
hey nice rayban u got there, i just got myself a pair too. Anyway I tried breathing out on both my lenses but the crizal watermark only appear on one of them. Just wondering if yours appear on both or the same?
Hi Huang, thanks!
Hmm, i have the same watermark on BOTH lenses. You may want to contact your optical shop.
Alright thanks for the reply. Omg I actually alr suspect that they give me normal lense because the 1st time I collect my spec, there were some v fine hairline scratches on the lenses and so I went back after discovering it to make an exchange. And they actually didn’t give me the crizal warranty card until I asked and they asked me to collect it together after they fixed my lense which take like 2 weeks. So I’m suspecting they change only one of the lense to crizal, maybe just to get warranty card for me. I’m going back tomorrow and it’s it truth then it’s really v bad business ethic. Can I ask u another qns, how do u know abt this watermark thing, did ur optical shop told u abt it? Sorry for the long reply cos i felt really disturbed abt this matter.
no problem. you can look at my other posts too. I first received a set of glasses WITHOUT crizal lenses too. I was quite pissed then. But the difference was that i actually received the warranty card.
yeap, definitely you should go back to set things right. So far, all these months, there is NOT ONE single scratch on my lenses. So definite,y yours is not Crizal coated.
Hmm, my friend and I were testing the qualities to see if what Crizal advertised was really true or not. Then we found out about the watermark.
That watermark helped me realised that the lens I had wasn’t really Crizal lenses.
Oh ok so u were being ‘cheated’ too? Did u try reporting that to CASE, because I may wanna do so.
haha, for me, they handled the issue quite well. They told me it may have been a mixup, or that the Crizal lens may be defective. Haha, I am not pursuing the matter as of now though.
hi all
I am from muscat, am using crizal eye glasses for last two years.
I bought the glasses from India and I recieved the authentication card as well as the crisziline cloth. Also the watermark is there with both the glasses.
last week by some mistake of mine it got broken and i replaced both the glasses from muscat.
but i didnt get any card, cloth and also not even have the watermark on glasses.
When i asked the opticals they said they wil give the card tommorow as it was at their laboratory. And they said now there is no water mark on glasses.
What do you think do i really got cheated by them?..or
hmm, put your lenses through tests to see if they can resist those 5 common enemies of normal lenses. If it is not crizal-equipped, im sure you can tell.
About doing those tests, you could approach your optical shop to find out more about the missing watermark (and confront them if you must should your new lenses do not resist those 5 enemies..
In Singapore, old Crizal lenses didn’t have the watermark. My optical shop told me that the newer lenses from Crizal will have the watermark.
did you get any crizal cleaning cloth with your crizal? many people commented they got. i only got the certificate of authenticity, no cleaning cloth and no crizal watermark. is it authentic crizal?
Hi there. Thanks for your comment. Yes, I received both the Crizal cloth and the Optical-branded microfibre cloth. There should be a watermark. Would you like to check with your optical shop to ensure that your lenses are equipped with Crizal
do you have pictures of the Crizal cloth? is it the same as the essilor MX100 microfibre cloth? thought some people said they do away with watermarking for newer lenses? so is it with or without watermark now?
Hi there. I currently do not have pictures of that cloth yet. Will take that when I’m free.
About the watermark, the shop told me that OLDER versions do not have the watermark. The main thing to check now is whether your lens can resist those 5 enemies of clear vision. If they are not doing that good a job, you will straight away know that they are not Crizal lenses.
Hi there. Sorry for the confusion. There is no Crizal-branded cloth given to me. I have 2 microfibre cloth – the optical shop’s + the spectacle manufacturer’s.
Stale news. This was since a year or more ago.
Dear Tommy, this post was written in December 2010.
hello…
me and my brother purchased crizal lenses two weeks back. and both us got half cut cloth.
also only each of our lens has crizal watermark. when i asked him , he said that sometimes in cutting this mark doesn’t come. i doubt if he’s cheating us.
can u tell me where i can actually complaint against them ???
pls reply as soon as possible. m greatly tensed. we paid 1850/- for each pair of lens…
Hi Shalini, thank you for your query. It’s good to insist for the watermark on both your glasses. I got my replaced because the watermark was missing too. In addition, you can gently test both sides of your lenses to see if they can resist dust, watermarks, etc. If you see that one lens perform better than the other, you have a better chance of getting them to replace the watermark-less lens